Archive for October, 2011

The Future of Google+: Integrating Brand Pages with the Social Network’s 40 Million User Profiles

Posted by: Micah Pratt, director of social networking r&d

Last Wednesday at the Web 2.0 conference held in San Francisco, Vic Gundotra, Google’s senior vice president in charge of Google+, discussed the possible changes coming to the social networking site. One of those changes included the idea of Google+ brand pages for companies anxiously waiting to reach out to the more than 40 million users. Here is an article from Mashable.com on what Google+ brand pages could look like when made available to companies.

What Google+ Brand Pages Could Look Like [PICS]

brandpages 239x252 The Future of Google+:  Integrating Brand Pages with the Social Networks 40 Million User ProfilesA few weeks ago, Mashable contacted some ad agencies and asked them to imagine how brand pages on could change in light of that platform’s planned redesign.

Just as Facebook was announcing its tweaks, though, Google was on track to add brand pages to Google Plus. Though it looks like that will happen any day now, the integration hasn’t been announced yet. Meanwhile, a handful of brands, including Ford, are already enjoying the possibilities.

There are several barriers to designing brand pages for Plus. For one thing, it’s hard to stand out the way Plus looks now. The somewhat rigid format has a leveling effect. But Colin Murphy, director of social for Skinny, one of the agencies that accepted our challenge, says there are potential advantages to Plus, too. “A primary gripe among Facebook and Twitter users is that brands bombard them with messages they don’t want or care to see,” said Murphy. “In its current form, Plus doesn’t solve that problem, but Plus Brand Pages might, if they implement Public Circles.”

Skinny outlined how this might work with a hypothetical example for Mini, the auto brand. In this case, a Mini Countryman fan could join the Countryman circle and see just Countryman updates in her feed. “This level of selectivity isn’t possible on Facebook or even Twitter, unless of course you are a fan or follow the specific product you’re interested in — but there’s a major drawback to that method because the user has to seek out content streams,” Murphy says. “With Google+ it’s all in one place, and the all the admin has to do is feed pertinent content to the appropriate circles.”

In addition to Skinny, Fantasy Interactive created some fictional Coca-Cola and Starbucks brand pages. Are these on the mark? We’ll know soon enough, but in the meantime, let us know what you think of these agencies’ vision of how Google+ can accommodate brands.

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Social Networking “Friends” Politics: How to Make Facebook Ads Work to Political Candidates’ Favor

Posted by: Micah Pratt, Director of Social Networking R&D

The 2012 presidential election will be like one never experienced before. Social networking sites are playing a role in these elections that wasn’t imaginable four years ago by hosting debates, facilitating the political conversation and connecting candidates with voters in the digital world. Here is an article from CMO.com, written by Kim Soth, senior vice president of business development & marketing at Jennings Social Media Marketing, on how to get Facebook ads to work in your favor.

Five Ways to Make Facebook Ads Work For You

social media political 260 Social Networking Friends Politics: How to Make Facebook Ads Work to Political Candidates FavorThere is much talk in social-media circles about how to build your audience organically and that, for the most part, it is the best way to build an audience. It is certainly a good way, but it shouldn’t be your only strategy. We suggest that if you are a new company or are launching a product, you can do a great job of building fans with Facebook ads, which offer a great alternative to your marketing strategy. What’s more, Facebook ads are not nearly as complex as Google AdWords—but don’t let the simplicity fool you. For our campaigns we’ve found that Facebook ads, on average, deliver a higher click-through rate than Google AdWords.

For example, we were brought in to help promote a senatorial race. After a month of struggling to gain fans on Facebook, we eventually doubled the candidate’s fans in a week by running ads: We picked up 1,500 fans for a total cost of around $1,000.

So if you think this strategy might be for you, here are five tips that will help you make Facebook ads work for your campaigns.

1. It’s about testing. Always run multiple ads targeting the same “Likes and Interests,” and keep your Likes and Interests the same while testing different ad copy, headlines, or images. What needs to remain the same as your control for a general test is your Likes and Interests keywords. You can test many controls, but the simplest is Likes and Interests. Facebook targets audiences off of two variables: Users and Likes and Interests: If you change these in two different ads, then you don’t have an apples-to-apples test.

2. Likes and Interests matter. Likes and Interests are essentially keywords you are targeting for your campaign based on what shows up for a user. You don’t want to use random Likes and Interests keywords. To make Likes and Interests work for you, it’s important to target based on what is associated with that individual in some way—associations they belong to, things they like, where they work, what they are fans of, or what they’ve written on their walls.

It’s is important not to get carried away and add a hundred Likes and Interests keywords just because it’s cool to see the numbers of possible audience continue to rise. It would seem that big numbers of audience is a good idea, but it’s actually counterintuitive. You want to choose highly targeted Likes and Interests keywords that are tightly associated with your ad copy. Don’t choose a keyword just because of its audience reach. You want to make sure it matches everything you know about the ad copy. Just because someone rides a motorcycle doesn’t mean he is interested in a Harley. One person might buy sports bikes, another might buy BMW motorcycles, while another might be really into Harleys. So it does no good to blast all of them with a message about Harley gear.

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A Huge Thanks to Mobile Commerce Daily for Featuring Jennings Social Media Marketing & Frank Ancona Honda: Car dealership boosts social media engagement with mobile bar codes, SMS

Posted by: Micah Pratt, director of social networking r&d

Thank you to Chantal Tode at Mobile Commerce Daily for interviewing Valerie Jennings, CEO of Jennings Social Media Marketing, and Jason Heard, Sales Manager at Frank Ancona Honda, about the launch of Frank Ancona Honda’s QR code and SMS campaign.

honda 300x296 A Huge Thanks to Mobile Commerce Daily for Featuring Jennings Social Media Marketing & Frank Ancona Honda: Car dealership boosts social media engagement with mobile bar codes, SMS

Car dealership boosts social media engagement with mobile bar codes, SMS

Car dealership Frank Ancona Honda is adding SMS and QR codes to its social media efforts to enhance customer engagement.

Frank Ancona Honda currently has a mobile site and is active in social media. It will expand these efforts going forward with QR codes and SMS as the traffic to its sites via mobile continues to grow.

“We need to expand into mobile to support our growing customer demand on smartphones,” said Jason Heard, sales manager of Frank Ancona Honda, Olathe, KS.

“We are utilizing mobile sites right now and this is the next step to not only expanding our mobile presence, but also adding more engaging to our social media practices,” he said.

Marketing Insight
Jennings Social Media Marketing is managing the dealership’s mobile marketing rollout.

Jennings Social Media Marketing has been working with Frank Ancona Honda for almost a year managing its social media.

The dealership is also working with KickANotch for mobile tracking.

QR codes and SMS will help Frank Ancona Honda engage with its customers via social media channels and mobile as part of its ongoing marketing activities around local events.

Mobile will also help the dealership track the effectiveness of its marketing.

“We are currently sponsoring several events in the local market and the QR codes will help us understand the impact of having our cars on display at these events,” Mr. Heard said.

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Jennings Social Media Marketing Reviews Mobile Apps’ Usage: 50% of Mobile Consumers’ Prime Time Overlaps With TV

Posted by: Eric Johnson

As the popularity of smart phones continues to rise, it was only a matter of time before the mobile screen began to catch up to the big screen in terms of usage. A new study conducted by a mobile analytics firm, Flurry, points out that approximately 50 percent of mobile consumers are utilizing mobile apps during TV’s prime time.

Flurry also reports that mobile applications currently reach more than 20 million U.S. consumers per hour and the number of active iOS and Android devices in the U.S. is estimated at 110 million. These numbers reflect a significant impact to prime time viewing habits.

Here is an article from Mediapost.com about how mobile app usage increases toward television prime time.

Smartphone1 Jennings Social Media Marketing Reviews Mobile Apps’ Usage: 50% of Mobile Consumers Prime Time Overlaps With TV

For TV broadcasters, prime time is 7 p.m. to 11 p.m. In radio, programming and advertising are all about morning “drive time.” On the Web, the popularity of social networks like Facebook, instant messaging like Skype and video-on-demand services like Hulu are pushing up usage in the evening.

So what time of day do mobile apps find their biggest audience? A new study by the mobile analytics firm Flurry shows the audience for iPhone and iOS apps rises steadily during the day and peaks at about 9 p.m. That’s when half the U.S. app audience is using apps. “Mobile consumers are using apps either instead of, or along-side prime-time television and the Internet,” stated a Flurry blog post on the study.

The finding contributes to a growing body of research suggesting that two-screen viewing is becoming increasingly common while people are watching TV. The relative size of the TV audience during prime time was larger than that for mobile apps, at more than 60%. But app usage remained higher than TV from 6 a.m. to 6 p.m., and higher than the Internet almost all day. The Internet’s reach peaked at 7 p.m., when 40% of the audience for that medium was on the Web.

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